ISO 29993 provides a comprehensive framework for organizations to establish a robust learning services management system. By adhering to ISO 29993, companies can enhance the quality and relevance of their learning programs, meet learner needs, demonstrate their commitment to continuous improvement, and gain a competitive edge in the dynamic education and training industry.

What is ISO 29993 Learning Services Outside Formal Education?

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ISO 29993 is an international standard that sets out the requirements for Learning Services Outside of Formal Education. It provides the framework for learning service providers to deliver the services that fulfill the needs of the learners and their sponsors. 

In 2015, the Ministry of Manpower (MOM) in collaboration with the Workplace Safety and Health (WSH) Council (WSHC) has mandated that training providers of MOM accredited safety courses are required to attain ISO 29990:2010 Learning Service Provider (LSP) certification by 1 July 2017 as part of their ongoing efforts to raise the standards of WSH training courses.  

Training Providers are required to meet ISO 29990:2010 certification requirements and will also have to conform to MOM’s Technical Notes. The Technical Notes stipulate WSH-related course requirements such as course duration, trainer criteria, trainees’ prerequisites, learning objectives and outcomes, assessment method and criteria. With the combination of ISO 29990 standard and MOM’s Technical Notes requirements, it will ensure that the WSH training courses are delivered at a high level of quality, while remaining relevant to Singapore’s industries.  

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Benefits of ISO 29993 Certification

  • Provide assurance for the implementation of high-quality training program and processes, 

  • Improve effectiveness, efficiency and transparency of learning services leading to increased customer satisfaction, 

  • Demonstrate the reliability and quality of learning services,  

  • Enhance the credibility of the learning service providers, 

  • Cater to the needs of the learners, sponsors and other interested parties. 

  • Provide assurance for the implementation of high-quality training program and processes, 

  • Improve effectiveness, efficiency and transparency of learning services leading to increased customer satisfaction, 

  • Demonstrate the reliability and quality of learning services,  

  • Enhance the credibility of the learning service providers, 

  • Cater to the needs of the learners, sponsors and other interested parties. 

Why get certified with SOCOTEC Certification Singapore? 

SOCOTEC Certification Singapore is accredited by Singapore Accreditation Council (SAC) for ISO 29993 Learning Services Outside Formal Education and is able to provide one-stop solution for your certification journey.  

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Talk to our experts

SCS Contact

Main contact

Main contact

certints@singnet.com.sg