ISO 29990:2010/ISO 29993:2017 - Learning Services For Non-Formal Education And Training

The International Standard specifies basic requirements for providers of learning services in non-formal education and training.

Implementing the requirements of ISO 29990 standard leads to systematic improvements in quality of education services provided. The learning service providers (LSPs) are encouraged to adopt ISO 29990 for the benefits:

• Assuring the implementation of high-quality training programmes & processes
• Enhancing the comparability and transparency of learning services
• Optimizing LSP's business processes
• Maximizing LSP's organisational effectiveness
•  Reduce costs

ISO 29990 is useful for facilitators, learners as well as other parties interested in successful learning results.

SOCOTEC Certification Singapore (SCS) is offering this Learning Services Management Systems, ISO 29990. The independent certification audit of ISO 29990 system provides the confidence to relevant stakeholders with demonstrable evidence of competence and quality.

Transition from ISO 29990:2010 to ISO 29993:2017

We would like to inform you that the Ministry of Manpower (MOM) and Workplace Safety & Health Council (WSHC) has requested for certified Learning Service Providers (LSP) to continue their current ISO 29990:2010 certification and obtain ISO 29993:2017 Learning services outside formal education – service requirements management system at the next scheduled audit (surveillance or recertification audit). The transition to ISO 29993:2017 is 2 years from 8 October 2019. Therefore, the transition deadline is till 7 October 2021. 

In addition to that, kindly note that WSH Council has issued a notification that 24 MOM WSH courses will be transited to SkillsFuture Singapore (SSG) from June 2020, while 9 MOM WSH courses will remain under MOM and WSH Council purview. For the breakdown of courses, please refer to the below:

List of courses to be transited to SkillsFuture Singapore (SSG)

S/N	Courses
1	Formwork Safety Course for Workers
2	Formwork Safety Course for Supervisors
3	Explosive Powered Tools Operator Course
4	Suspended Scaffold Supervisor Course
5	Metal Scaffold Erection Course
6	Supervision of Metal Scaffold Erection Course
7	Suspended Scaffolding Riggers’ Course
8	Work-At-Heights Train-the-Trainer Course
9	Construction Safety Course for Project Managers
10	Work-At-Heights Course for Workers
11	Managing Work-At-Heights Course
12	Marine Metal Scaffolding Course for Supervisors
13	Marine Metal Scaffolding Course for Scaffolders
14	Shipyard Safety Assessors (Hot-Work Certification) Course
15	Manhole Safety Assessor Course
16	Safety Instruction Course for Ship-Repair Managers
17	Logistics & Transport Safety Orientation Course
18	Basic Industrial Safety and Health Course for Supervisors
19	Shipyard Supervisors Safety Course
20	Compressed Air Works Course (Man-Lock Attendant)
21	Compressed Air Works Course (Medical-Lock Attendant)
22	Industrial Audiometry Course
23	Design for Safety for Professionals
24	Shipyard Safety Instruction Course for Workers (General Trade)

List of courses to be remain as LSP

S/N	Courses
1	Occupational First Aid Course
2	Commercial Self Contained Underwater Breathing Apparatus Diver Course
3	Commercial Self Contained Underwater Breathing Apparatus Diving Supervisor Course
4	Surface Supplied Diving Equipment Diver Course
5	Surface Supplied Diving Equipment Diving Supervisor Course
6	Shipyard Safety Instructions Course for Workers (Hot-Work Trade)
7	Shipyard Safety Instruction Course for Workers (Painters Trade)
8	Workshop to Enhance the Safety of Crane Operation
9	Safety Orientation Course (Tunneling) for Workers

Due to the transition of MOM WSH courses to be WSQ accredited, kindly note that certified LSPs are required to apply for WSQ Organization Accreditation (OA) via SkillsConnect and subsequently apply for WSQ Course Accreditation (CA) before June 2020. For more details, please refer to SkillsConnect website.

 

To assist our existing clients with the transition from ISO 29990:2010 to ISO 29993:2017, SOCOTEC Certification Singapore (SCS) is conducting regular public training on awareness and internal audit for ISO 29993:2017. Unlike ISO 29990:2010 which share some similarities with many of the management system standards such as ISO 9001:2015, the ISO 29993:2017 reflects a typical sequence of experiences of learners and sponsors in a prototypical learning service, including advertising, information provided prior to acquisition of the service, needs analysis, design, assessment and evaluation. Please refer to the attached training calendar.

 

Lastly, for more information on the transition process, please contact our Sales Department via phone at 6299 9001 ext 1 or via email at certints@singnet.com.sg.